A very good friend of mine suggested I post a notice for those of you that are unaware that AHS provides financial assistance to seniors that want to purchase a wig(s). The guidelines are specified below.
Eligibility
Primary income threshold: $29,630 for single senior or $48,120 for couple.
Funding maximums
$256 each (2 per year)
Documents to include
- medical note from a physician or nurse practitioner the first time you make a request confirming the medical condition
- estimate or receipt
How to make a claim
To make a claim you must first be enrolled in the seniors financial assistance programs.
If you have already completed this application form, there is no need to apply again.
You will not be eligible for any item purchased prior to your enrollment in the seniors financial assistance programs.
Step 1: Review the information booklet
Step 2: Get a receipt or estimate for requested items
Send a receipt or estimate for each of the items requested. Ensure the receipt or estimate includes your:
- full name (please print)
- Personal Health Number
- address
- phone number
You may use the Special Needs Assistance for Seniors request form (PDF, 41 KB) when providing your receipt or estimate, but it is not necessary to make a claim.
Step 3: Include supporting documents
Some funded items need medical notes. Unless otherwise specified, a health professional includes:
- physicians
- nurse practitioners
- registered nurses
- registered social workers
- physical therapists
- occupational therapists working in the field of health care
Step 4: Review dates
The program can accept a receipt for an item that was bought up to 12 months prior to the date it was received. The date of the receipt is compared to the date we receive your claim.
You must have been eligible to make a claim when the item was purchased.
Step 5: Use one of the following options to start your claim
Make a request online
Use your MyAlberta Digital Identity (MADI) account to make your Special Needs Assistance for Seniors claims and review your claims history online. To make a claim or to create a MADI account, click on the link below and follow the step-by-step instructions.
After review, the SNA program will send you a letter advising of your eligibility.
Online requests to the SNA program are voluntary. If you prefer, you may continue to request assistance using mail, fax and in-person options.
Send estimates, receipts or documents to the program
Fax to 780-422-5954
Mail to:
Special Needs Assistance for Seniors
PO Box 3100
Edmonton, Alberta T5J 4W3
After you make a claim
Alberta Seniors and Housing will review your request and contact you by mail regarding the outcome.
You may be contacted for additional information. If additional information is requested and not provided, the request will be assessed with the information on hand. The file may be closed if the missing information is critical to making a decision.
If you provided an estimate to SNA and have received funding, you may be asked to send in receipts showing that you purchased and paid for the items. Keep all receipts for funded items for at least 2 years from the date of purchase.
If you do not spend the money on approved items, you may be asked to return the funding.
If you do not send in a receipt, or return the funding, you will not be eligible for assistance in the future.
Appeals
To request an explanation or review of the information used to determine your eligibility for the Special Needs Assistance for Seniors program call the Alberta Supports Contact Centre
Toll free: 1-877-644-9992
You may appeal a decision regarding your request for assistance.
Step 1. Write a letter of appeal
Send information and supporting documentation that will assist with the review of your file to:
Director, Seniors Financial Assistance
Special Needs Assistance for Seniors
PO Box 3100
Edmonton, Alberta T5J 4W3
Or send by fax to: 780-422-5954
Step 2. Request a final review
If your concern is not resolved, request a final review by writing to:
Assistant Deputy Minister
Seniors and Strategic Services Division
PO Box 3100
Edmonton, Alberta T5J 4W3
Or send by fax to: 780-422-5954
Step 3. Complete a Notice of Appeal form
Once Step 2 is complete, a Notice of Appeal form will be mailed to you. Follow the instructions provided with the form.
Contact
Connect with the Alberta Supports Contact Centre:
Hours: 7:30 am to 8 pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-877-644-9992
Fax: 780-422-5954
Address:
Special Needs Assistance for Seniors
PO Box 3100
Edmonton, Alberta T5J 4W3
